Manage Your Account
Digital Servicing offers tools and resources to help customers manage their mortgages.
With our Digital Servicing platform, customers can:
- Make and schedule payments
- Explore “what-if” payment calculation options
- View recent neighborhood sales and other local information
For further assistance, view our Frequently Asked Questions or Contact Us with any questions.
If you’re not already signed up, simply visit Mortgage Servicing Solutions Digital Servicing site and create an account.
Go Paperless!
You’ll also be reducing your risk of fraud and identity theft. Approximately 85% of identity theft cases start with stolen paper statements, bills or checks.
If you are experiencing difficulty at login, contact Customer Service for further assistance.
In Case of Error or Inquiries About Your Account
If you believe that there has been an error with respect to your account, or if you would like more information about a transaction, please send written correspondence to:
Mortgage Servicing Solutions
Attn: Customer Service
44 Washington St.
Providence, RI 02903
You must include the following information in your correspondence:
- Your name;
- Your loan number; and
- The reason(s) for your request or inquiry.
If you have questions relating to managing your account, or are experiencing difficulty logging in, please contact us at servicinginfo@mtgservicingsolutions.com or 844-694-5193.